Curascript Sucks Customer Reviews and Feedback

From Everything.Sucks

Express Scripts Holding Company is a pharmacy benefit management (PBM) organization. In 2017 it was the 22nd-largest company in the United States by total revenue as well as the largest pharmacy benefit management (PBM) organization in the United States. Express Scripts had 2016 revenues of $100.752 billion. Since December 20, 2018, the company has been a subsidiary of Cigna.

Express Scripts is known to reimburse pharmacies below cost for medications and push patients to only use their mail order service. They then will spread price the medication and charge the plan sponsor a much higher price for the medication then they will reimburse pharmacies for.

IN June 2018 BUSINESS WIRE reported that “Express Scripts’ attempt to capture and control the PSAO market is a stark example of what is wrong with the PBM business model. The relentless consolidation of PBMs has increased PBM power over not just Independent Community Pharmacies but also chain drugstores, drug manufacturers, drug wholesalers, and many others in the healthcare supply chain. These actions will ultimately increase costs, reduce access, choice, and convenience, and provide a new path to extract even more concessions from independent pharmacies that will further erode reimbursements and threaten the existence of many independents that are in small towns and rural communities across the country,” said Bob Dickey, CEO of Pharmacy First. “The continued existence of PSAOs as independent and competitive representatives of independent pharmacies is essential to counterbalance the immense PBM buying power and influence over the market. It is time for a change.”

Reviews

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PATIENT CARE ADVOCATE (Former Employee) says

"No benefits for the employees. It was a fast paced organization that had room for improvement but did not see it through, They are still open and doing business though."

Director of IV & DME Reimbursement - Manage A/R (Former Employee) says

"Worst work experience of my Life. Se Director through our team "Under the Bus" when a plan she put in place did not work - the team was laid off on Dec 22~ H/R Rep told us, "it's never a good time to get laid-off"......quite roomdirector was horrible!!"

Patient Care Advocate (Former Employee) says

"A typical day is sitting all day at a computer creating orders for patients. with a short 30 min lunch break and 2 15min brks, you must sit and meet the current unrealistic goals in place, such as AHT. however, if you're slick at dropping & abandoning calls and keeping your numbers up, this is the job for you. if not, there is no Job growth, no $$ raises, just a few pennies, no real good structure in place for escalations, and back to back calls. please turn away and find a real job!!the end of your shift, having a job at the timemanagement are idiots, favortism, department goals"

tech (Former Employee) says

"Bad management, wasted HR resources, dishonest company. I worked in the PAH dep. A small team dedicated to pt.s with life sustaining meds. With the new merger with Medco, it seems the exec's have abandoned their own employees and are giving the weaker company the Entire PAH field. Who in their right mind does this to their own employees?Team work (because in PAH it's a must for pt's)Everything in the review..."

Manager of Insurance Verification, Eligibility (Former Employee) says

"Run don't walk. No value of employees, no work life balance and barely a lunch hour! Horrible place to work !free parkin"

Patient Care Advocate (Former Employee) says

"Poor leadership and discrimination within the company. They do not allow for advancement from within unless it's someone that they know or favor more. It's not what you know it's who you know"

Patient Care Advocate (Former Employee) says

"Interesting information concerning biologics to treat chronic conditions such as multiple sclerosis, hepatitis, and rheumatoid arthritis. This company had terrible work/life balance for Patient Care Advocates. Hours for new employees were automatically last shift & they didn’t stop calls coming into the call center until 9:30 - if you got a difficult customer, you were just stuck until whenever that call ended. For me, the drive combined with the job factors made it easy to leave.Customers definitely meant more than employees"

Patient Care Advocate (Former Employee) says

"Everyone that has work for this company has something negative to say, i can only say that 2 years in a row this company that is under ESI has been the number 1 worst company to work forIn house CafeteriaEverything"

Pharmacy Technician (Former Employee) says

"corporate values aren't followed; employees are encouraged to falsify data/documentation so that the company looks like it's meeting goals; favoritism is rampant; management doesn't hold staff accountable for poor performance; when HR is made aware of management discriminating against employees, nothing is done; when HR is made aware of management providing false information on annual evaluations or other documented personnel issues, nothing is done.Most of the co-workers I had were very nice and we all supported eaach other.Too many to list - see the review"

supply chain (Former Employee) says

"The hardest part of working for this company was the expectation to work hard and long hours. Which is fine, however, there is no loyalty or reciprocation in this regards. This company believes in operating under a lean hierarchy structure, thus employee feel over worked, underappreciated, which leads to high turnover and low productivity.The lack of support from management made it difficult to do your job and would created conflict if it prevents certain dept from making money. Even if the deal was not in the best interest of the company long term.Lack of direction from management but they will terminate you without notice or ability to improve.good health benefitspoor work life balance/lack of employee morale"

Customer Service Representative (Former Employee) says

"I would return to this job due to lack of understanding when employee could not make into work. I could not understand giving points to your employees when you are sick."

Patient Care Advocate (Former Employee) says

"This is and good company, but the to was stressful. Benefits were good, but this company require your LIFE. They would do mandatory overtime and more."

Customer Service (Former Employee) says

"It was sale it would have been easier if the contacts were kept up betterthe contact were not alway updated"

Patient Care Advocate (Former Employee) says

"a work day consist of answering phone and helping clients with there pharmacy benefits benefitsthey assign mandatory overtime and I would not recommend this job to someone with a family"

Accounting Assistant II (Current Employee) says

"working spreadsheet for medicaid and medicare. Handle 18 states of report for bad debt and account receivable"

Reship/Return Specialist (Former Employee) says

"I was in charge of receiving all patient returns, I managed the returns cage and sent spreadsheets to accounting monthly. I learned a great deal about human resources I assisted with running reports and keeping our facility legal. I had a great relation ship with my immediate supervisor, however, a few supervisors were lacking people skills that are important to manage 40 people, I had the opportunity to learn all aspects of our job. We are a smaller company, so we were like family. I am now proficient in Microsoft excel, power point, word and outlook. I was also responsible for answering the phone and assist management with closing procedures.I was able to move at my own paceOur anunual raises were not that great comapred to all the work we put in every week, includig overtime."

Eligibility Associate/Patient-Client Care Advocate (Former Employee) says

"This by far was the hardest job I have ever had, but loved every single minute of it. Working with the chronically ill patients day in and day out is very hard, however; very rewarding at times.Working inbound/outbound, taking anywhere from 75-150 calls per day, filling specialty orders.wonderful team of pharmacistsupervisors lacked in pharmacy training/terminology"

Supervisor 2 yrs (Former Employee) says

"In my 13 years I have had the pleasure to meet great people, and obtain very valuable skillset.co-workers are very helpfulno organization skills"

Member Service Coordinator (Former Employee) says

"Working at CuraScript was like working in a call center environment fast paced and demanding but, all and all it was a pleasure to help people and a nice place to work and the staff was very helpful.enjoyed working to help othersconstantly clocking in & out even to use restrooms"

Certified Pharmacy Technician (Former Employee) says

"Management was more concerned about what type of shoes you wore than the business at hand. Management needed to be involved in the business and not so much in attire. One manager was court ordered not to manager people because of her conduct.Helping sick people get the medication they neededgossic, backstabbing"

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